Responsible Gaming
Gaming Should Be Entertainment
At Emerald Cinemas, we believe that gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Pokies and online gaming are games of chance where the house always has a mathematical advantage. Please play responsibly and within your means.
Age Verification
You must be 18 years of age or older to participate in gambling activities in Australia. Emerald Cinemas strictly enforces age restrictions. By accessing our site, you confirm that you are of legal gambling age in your jurisdiction.
If you are under 18, please do not use our services. Gambling can be harmful to young people.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone else, problem gambling may be developing:
- Chasing losses by gambling with more money to try to win back what you've lost
- Gambling with money needed for essentials (rent, food, bills, medication)
- Hiding gambling activity or lying to family and friends about the amount you gamble
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Unable to control or reduce the amount you gamble
- Gambling longer than intended or with larger amounts than planned
- Experiencing relationship problems due to gambling
- Using gambling to escape problems or negative emotions
If you've identified with several of these signs, please seek help immediately.
Self-Help Tools & Safer Gaming Features
Many gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive regular notifications during play sessions to remind you how long you've been playing
- Session Time Limits: Set automatic session end times to manage your playing duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites and venues
- Take a Break: Step away from gaming when you feel pressured or stressed
Use these tools proactively. They are designed to help you stay in control of your gambling.
Support & Help Organisations
If you or someone you know needs help, reach out to these trusted organisations:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au - National Gambling Helpline (Lifeline): 1300 788 556 (24 hours, 7 days)
International Support
- GamCare (United Kingdom) – Free counselling and support
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - National Council on Problem Gambling (United States)
www.ncpgambling.org - Responsible Gambling Council (Canada)
www.responsiblegambling.org
All of these services are free, confidential, and available to anyone struggling with gambling.
Take Action Now
If you or someone you care about is experiencing problems with gambling, please seek help today. It's never too late to reach out. Speaking to a counsellor can make a real difference.
Contact Gambling Help Online on 1300 788 556 or visit www.gamblinghelponline.org.au
Remember: asking for help is a sign of strength, not weakness. Support is available 24 hours a day, 7 days a week.
Emerald Cinemas is committed to promoting responsible gaming. This information is provided for harm minimisation purposes. If you choose to gamble, please do so responsibly and within your financial means.